At Australia Online Advertising, we prioritize providing exceptional services to you. This policy outlines our ongoing commitments concerning how we manage your Personal Information.
We comply with the Australian Privacy Principles (APPs) encapsulated in the Privacy Act 1988 (Cth) (the Privacy Act). These principles instruct us on the collection, use, disclosure, storage, and disposal of your Personal Information.
To understand the Australian Privacy Principles better, you may refer to the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Personal Information refers to information or opinions that identify individuals. The types of Personal Information we collect include names, addresses, email addresses, and phone and facsimile numbers.
We gather this Personal Information through various methods including interviews, correspondence, telephone and facsimile, email, our website, your website, media and publications, other publicly available sources, cookies, and third parties. We do not guarantee website links or the policy of authorised third parties.
We collect your Personal Information mainly to deliver our services to you, provide information to our clients, and for marketing purposes. We may also use your Personal Information for related purposes where you would reasonably expect such usage or disclosure. If you wish to unsubscribe from our mailing or marketing lists, kindly contact us in writing.
When we collect Personal Information, we will explain, where appropriate and possible, why we are collecting the information and how we intend to use it.
Sensitive Information, as defined in the Privacy Act, includes information or opinions regarding aspects such as an individual's racial or ethnic origin, political opinions, membership of political associations, religious or philosophical beliefs, membership of trade unions or professional bodies, criminal records or health information.
We only use Sensitive Information:
We aim to collect your Personal Information directly from you, where reasonable and practical. However, we might sometimes receive information from third parties, in which case we will ensure you are made aware of the information provided to us.
We may disclose your Personal Information under certain circumstances, such as: • To third parties with your consent • Where required or authorised by law.
We store your Personal Information in a way that reasonably safeguards it against misuse, loss, and unauthorised access, modification, or disclosure. Once we no longer need your Personal Information for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information will be kept in client files for a minimum of 7 years.
You may access and update the Personal Information we hold about you, subject to certain exceptions. If you wish to access your Personal Information, kindly contact us in writing. Australia Online Advertising will not charge for your access request, but an administrative fee may apply for providing a copy of your Personal Information.
We may ask for identification from you before releasing the requested information to protect your Personal Information.
We are committed to ensuring that your Personal Information is accurate, complete, and up-to-date. If you find any inaccuracies or outdated information, please inform us promptly so we can amend our records and continue providing quality services to you.
This policy may be updated periodically and the updated version will be available on our website.
For any queries or complaints about our Privacy Policy, please reach us at: